Terms & Conditions
Shipping Methods and delivery time
Orders are typically processed within 24 hours from our display center in Seoul, South Korea. All the orders placed on Friday would be sent on the next Monday.
Hugh Inc. ships via EMS globally. The shipping time could be sometimes different from the standards below:
- East Asia and Oceania: Around 1 week
- Europe, America and West Asia: From 10 days to 2 weeks
- Africa: Around 2-3 weeks
In the case the recipient desire to use another shipping method, the recipient would be responsible of the additional fees.
If the products are being ordered from outside of South Korea, import taxes and duties may be incurred once the products reach the destination. We, Hugh Inc., are not in the measure of providing the tax amount or the recipient country’s custom policy. As the purchaser of the good will also be the importer, the purchaser should ensure to buy a product within its country´s law.
Regarding the import tax, in the case the recipient is not paying, the product will be retained by the customs for around 3 weeks (more or less depending on the country) and will be then sent back to the seller.
As Hugh Inc. is not responsible for lost or stolen items, please write carefully your address and as Hugh Inc. is unable to guarantee the safety of items delivered to PO Boxes or Parcel lockers, physical addresses are preferred.